Payment Information
Accepted Payment Methods
We accept the following payment methods:
Credit and debit cards (Visa, MasterCard)
PayPal
Bank wire transfer (EUR, USD)
Available payment methods are displayed during checkout.
Transaction or processing fees charged by payment providers may apply and remain the responsibility of the customer unless otherwise specified.
Payment Processing
Payments may be processed either directly by FOXCLOUD or by authorized payment partners.
2Checkout (Verifone) acts as an authorized retailer of FOXCLOUD products and services for certain transactions.
Transactions processed by 2Checkout may appear on your billing statement under their designation.
Billing and Renewals
Services are billed on a prepaid basis and renew automatically unless cancelled prior to renewal.
Invoices are issued in accordance with our Terms of Service.
Failure to pay may result in suspension or expiration of the Service.
Refunds
Refund eligibility and conditions are governed exclusively by our Terms of Service.
Please refer to the “Refund Policy” section of the Terms of Service for detailed information.
Refund requests should be submitted through your client account or via support.
Payment Disputes
If a payment dispute or chargeback is initiated, services associated with the disputed transaction may be suspended pending review.
Privacy
Payment-related personal data is processed in accordance with our Privacy Policy.
