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Knowledgebase
Knowledgebase
FAQ
Server location change: options and limitations
What is included in server cost
Errors / Problems
How to check web server logs (Apache/Nginx)
Database connection error — diagnostics
Mail not arriving — delivery diagnostics
Emails going to spam — how to fix
Servers
Virtual Dedicated Servers
How to order a virtual server
How to manage the server in your personal account
How to increase or decrease a VPS disk size and how to complete a server upgrade
How to map an additional disk to VPS
Server not responding — what to check
Disk full — emergency cleanup and prevention
Common causes of server unavailability
SSH: Permission denied — causes and solutions
IP blocked by fail2ban — how to unblock
How to check SSH port availability
Port 25 and sending mail from the server
How to find the process overloading the server
Slow network speed to server — diagnostics
Managing SSH keys: adding and removing
How to open a port on server (iptables, ufw, firewalld)
Fail2ban: setup, unban IP, whitelist
Website migration between servers: checklist
OS reinstallation: what you need to know
Basic server security checklist
Domains
How to Integrate Domain DNS Zones with Foxcloud NS Servers
How to set up a PTR record (rDNS)
How to check DNS records and diagnose problems
Domain renewal: deadlines and expiry consequences
SSL Certificates
CSR Generation in ISPmanager
CSR generation using CSR generator at Foxcloud.net
HTTPS errors: causes and solutions
Public Cloud - IaaS
How to order Public Cloud
How to create a virtual server from the Public Cloud control panel
How to create a virtual server in the Horizon Openstack control panel
Server creation via Openstack CLI (command line)
How to connect to a virtual server in Public Cloud
How to deploy Openstack Loadbalancer Octavia
How to Deploy VPNaaS (VPN as a Service) in OpenStack
How to deploy Firewall-as-a-Service in OpenStack
How to create OpenStack port forwarding
Soft
Windows
RDP: common errors and solutions
Copying files and clipboard in RDP
VPN not working — step-by-step diagnostics
Applications and solutions
Cloud Storage
What is Cloud Storage? Advantages and opportunities
How to start using cloud storage
How to connect Cloud Storage in Total Commander
How to configure Cyberduck for working with cloud storage
How to connect to cloud storage using WinSCP
Establishing connection between a cloud storage and a computer via Rclone
How to use cloud storage for website backups?
How to use cloud storage for Acronis True Image
How to create Cloud Storage in the USA, Europe, Russia and the CIS
ISPmanager
ISPmanager unavailable — what to check
ISPmanager license expired — what to do
How to recover control panel access
CMS
How to install Wordpress on hosting?
Virtual PBX
How to order and receive a virtual PBX
What SIP-provider to choose ?
Connecting to a virtual PBX with a softphone
The minimal configuration for running FreePBX
How to change FreePBX and Asterisk default passwords
How to change the default password to Elastix
OpenMediaVault
What is OpenMediaVault and how to organize a network data storage system based on it
How to create a Windows SAMBA disk based on OpenMediaVault
How to order OpenMediaVault virtual server
How to start using OpenMediaVault server
Windows
Windows VPS: how to choose, connect and begin to use
ownCloud
What ownCloud server can do and how to start using it
How to connect a cloud storage to ownCloud, using Foxcloud Storage as an example
Ubuntu
Ubuntu Remote Desktop: How to order and connect
How to set up free site or server monitoring
User questions answers
How to deal with hacked website
User questions answers
How to deal with hacked website
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